HOTEL PROMOTE HAKODATE, Hakodate – A Smart Stay in the City
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Key details
About the Hotel
16-18 Matsukazecho,
Hakodate,
Japan,
Hokkaido
Rooms and Amenities
Hotel Promote Hakodate has 98 air-conditioned rooms with LCD televisions, refrigerators, and electric kettles. Each room includes a private bathroom with shower/tub combinations, complimentary toiletries, and bidets. Free Wi-Fi is available in all rooms. For groups of three, a sofa bed is provided.
Dining Options
The hotel serves a Japanese and Western breakfast buffet daily from 6:30 AM.
Leisure and Services
Guests have access to free coin laundry, luggage storage, and a vending machine. Self-parking is available for JPY 700 per day. The property also offers tour and ticket assistance.
Location and Access
The hotel is a 4-minute drive from Hakodate Morning Market and Ekini Fish Market, 10 minutes from Old Public Hall of Hakodate Ward, and 15 minutes from Yunokawa Hot Spring and Goryokaku Tower. Mount Hakodate Observatory, known for night views, is 3 km away.
Additional Information
All registering guests must present passports. Deposits may be charged at check-in or check-out.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
JPY 500 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Business
Fax/Photocopying
Room features
Air conditioning
Heating
Trouser press
Bathroom
Free toiletries
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Location
16-18 Matsukazecho,
Hakodate,
Japan,
Hokkaido
Map view
16-18 Matsukazecho,
Hakodate,
Japan,
Hokkaido
City landmarks
Landmark
Kanemori Red Brick Warehouse
5100 ft
Landmark
Goryokaku
2.1
mi
Park
Goryokaku Tower
1.9
mi
Cable Car
Hakodate Ropeway
1.3
mi
Landmark
Mount Hakodate
1.8
mi
Church
Hakodate Orthodox Church
1.3
mi
Museum
The Old Public Hall of Hakodate Ward
1.4
mi
Landmark
Former British Consulate of Hakodate
1.3
mi
Landmark
Ferry Memorial Ship Mashu-maru
5100 ft
Landmark
Omori Inari Shrine
2300 ft
Mall
Hakodate Meiji-kan
4500 ft
Landmark
Kitajima Saburo Memorial Museum
1.7
mi
Museum
Hakodate Takadaya Kahei Museum
4900 ft
Park
Hakodate Park
1.4
mi
Landmark
Green Island
1.0
mi
Landmark
Kahei Takataya Statue
1.1
mi
Landmark
Joseph Hardy Neesima Bronze Statue
1.1
mi
Landmark
Akai Kutsu no Shojo Statue
1.1
mi
Landmark
Natural hot spring "Hakodate Omori of hot water."
2300 ft
Church
Motomachi Catholic Church
1.7
mi
Landmark
Mashu maru
5100 ft
Landmark
Hijikata Toshizo Deathplace Monument
3800 ft
Nearby
JR Hakodate Station
Hakodate Morning Market
1600 ft
Store
Daimon Yokocho
1600 ft
17-1 Matsukazecho,
Statue of Gekko Kamen
1600 ft
11-57 Wakamatsucho
Fureai Ika Park
1600 ft
Shopping Area
Kiralis Hakodate
1600 ft
Japan
FUN Museum
1600 ft
9-15 Suehirocho
Sakamoto Ryoma Statue
1600 ft
Same River
1600 ft
Restaurants
Jiyoken
1000 ft
7-12 Matsukazecho
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 20 reviews
7.4
7.4/10 based on 127 reviews
Daniel
United States,
April
2024
8.0/10
I had a mixed experience at this hotel. The rooms, although small, were decent size and clean, but unfortunately, we had to stay in a smoking room for one night. The service was excellent, with staff being friendly, helpful, and even directing us to a great sushi restaurant. The location was convenient, right in front of Hakodate station with easy access to transportation. The dining options were okay, with buffet-style meals available at a reasonable price.
Rooms
8.0
The rooms were small but clean.
Service
9.0
The staff was very friendly and helpful.
Location
8.0
The location was convenient, right in front of Hakodate station.
Dining
7.0
The dining experience was quite okay and delicious, offering buffet-style meals at a good price.
Facilities
8.0
The hotel had adequate facilities for a comfortable stay.
Friendly staff
Smoking room
Paddy
United Kingdom,
April
2024
7.4/10
The hotel's rooms were clean and did the job, but nothing exceptional. The service was welcoming and efficient, directing us to a delicious sushi restaurant. The location was excellent, just 5 minutes from the station. The dining experience was simple but nice. Facilities were decent, albeit nothing extravagant.
Rooms
7.0
The room was clean but quite small and smelled stale.
Service
8.0
The service was efficient and helpful, especially when recommending local dining spots.
Location
9.0
The hotel was conveniently located, just a short distance from the station with easy access to transport.
Dining
7.0
The dining experience was decent, offering nice meals at a reasonable price.
Facilities
6.0
The facilities were basic but satisfactory for a short stay.
Luther
United States,
February
2024
7.4/10
The hotel is perfectly located near the tram stop and just a short distance from Hakodate JR Station and the morning market. The rooms, though clean and functional, lacked air conditioning or the option to open windows. The staff were communicative in English, friendly, and brought a router to our room promptly. The dining spread, while tasty and satisfying, could offer more variety for Western tastes at a reasonable price.
Rooms
7.0
The rooms on the top floor were clean and did their job, but lacked air conditioning or the ability to open windows.
Service
9.0
The staff were welcoming, efficient, and able to speak communicable English. Housekeeping was excellent.
Location
8.0
The hotel is conveniently positioned near a tram stop, Hakodate JR Station, and the morning market.
Dining
7.0
The dining experience offered delicious and filling options at an affordable price, but could benefit from a wider range for Western palates.
Facilities
6.0
The facilities were satisfactory but lacked standout features.
Christopher
United Kingdom,
February
2024
7.8/10
The hotel is conveniently located just 5 minutes from the station with tram and bus stops right outside the door. The rooms, although clean, were a bit small even by Japanese hotel standards, and the bright lights made it slightly challenging to sleep. The service was top-notch, with exceptionally helpful and polite staff who even recommended an excellent sushi restaurant nearby. The dining offered a good variety but could improve for those with a Western palate. The facilities were satisfactory, and overall, the hotel provides decent value for money.
Rooms
7.0
The rooms were clean, but a bit small with bright lights that affected sleep quality.
Service
9.0
The staff were very helpful and incredibly polite, going above and beyond to assist us.
Location
9.0
The hotel's location is excellent, just a short distance from the station with convenient access to trams, buses, and restaurants.
Dining
7.0
The dining experience offered a decent variety but could enhance options for those with a Western taste.
Facilities
7.0
The hotel facilities met basic needs and were satisfactory during my stay.
Robert
United Kingdom,
January
2024
7.6/10
The hotel was a mixed bag - the rooms were clean and did their job, but nothing extraordinary. The service was friendly and efficient, with helpful staff. The location was convenient, close to transportation and dining options. The dining experience was simple but tasty. Overall, a decent stay with good value for money.
Rooms
7.0
The rooms were clean and sufficient for one person.
Service
8.0
The staff was very friendly and helpful.
Location
9.0
The hotel is conveniently located near transportation and dining options.
Dining
7.0
The dining options were simple but delicious.
Facilities
7.0
The hotel offered basic facilities for a comfortable stay.
Reg
United Kingdom,
December
2023
8.2/10
My stay at the hotel was delightful! The room was spacious, equipped with a massage chair, and offered a nice view of Hakodate. However, it was a bit far from the wifi router since it was located on the last floor. The service was exceptional; the staff went out of their way to provide medical aid and even helped me with vegetarian meal options. The location is superb, just 5 minutes from the station with easy access to trams and buses. On the downside, it was a little too far from Hakodate station for my liking. The dining experience was quite okay, and the buffet style was convenient. The facility offered a massage chair that left me feeling refreshed and relaxed.
Rooms
8.0
The room was spacious and had a massage chair with a nice view of Hakodate.
Service
9.0
The staff were friendly and helpful, going above and beyond to assist guests.
Location
9.0
The hotel is conveniently located near a tram stop and within walking distance to Matsukazecho station for easy access to Hakodate attractions.
Dining
7.0
The dining experience was quite okay and the buffet style was convenient.
Facilities
8.0
The massage chair in the room was a great facility for relaxation.
Spacious Rooms
Far from Wifi
Chris
United Kingdom,
November
2023
8.2/10
My stay at the hotel was quite delightful overall! The rooms were clean and comfortable, though the brightness made it a tad challenging to sleep. The service was warm and helpful, with great recommendations for local dining spots. The hotel's location near the tram stop and various attractions was highly convenient. The dining options, while good, could have had a wider range for different preferences.
Rooms
8.0
My room was clean and decently sized, but the brightness could be bothersome for some sleepers.
Service
9.0
The staff was very friendly and provided excellent recommendations for local dining.
Location
9.0
The hotel's proximity to the tram stop and key attractions like Hakodate Station and the morning market was incredibly convenient.
Dining
7.0
The dining experience was good, but I wished there were more options to cater to different tastes.
Facilities
8.0
The facilities were quite alright, with everything needed for a comfortable stay.
Ken
United Kingdom,
September
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms, though reasonably priced, were quite small and had a stale smell on the top floor. The staff, initially appearing cool, turned out to be helpful and welcoming, even going out of their way to provide medical aid. The location was excellent for reaching Hakodate Station and other attractions with ease. The dining options were disappointing, but I appreciated the convenience of the on-site laundry facility.
Rooms
7.0
The rooms were quite small and had a stale smell on the top floor, but offered a reasonable price.
Service
9.0
The staff, although initially cool, turned out to be very helpful, welcoming, and efficient. One staff member even went out of his way to provide medical aid.
Location
9.0
The hotel's location was excellent, with easy access to Hakodate Station, the morning market, and the tram and bus stops right outside the door.
Dining
5.0
The dining experience was disappointing, with a limited range for the western palate, but I did appreciate the availability of the laundry facility.
Facilities
7.0
The hotel provided basic facilities with a notable laundry facility available.
Helpful Staff
Limited Dining
Percy
United Kingdom,
September
2023
8.0/10
The hotel offers spacious rooms with a massage chair and a nice view of Hakodate for a reasonable cost, but it's located far from the wifi router. The service is top-notch with staff going out of their way to provide assistance and offering helpful tips. The location is convenient, just 5 minutes from the station with easy access to transportation. The dining experience is decent but could have a broader range for a more satisfying meal. Overall, a comfortable stay with excellent service and a location that enhances the travel experience.
Rooms
8.0
The rooms are spacious and come equipped with a massage chair, offering a nice view of Hakodate.
Service
9.0
The service exceeded my expectations with staff providing medical aid and language support, making my stay enjoyable.
Location
9.0
The hotel is conveniently located near the station and tram stop, making it easy to explore Hakodate.
Dining
7.0
The dining options are satisfactory but could be improved to cater to different preferences.
Facilities
7.0
The facilities meet basic needs and enhance the overall comfort of the stay.
Harvey
United Kingdom,
September
2023
7.8/10
The hotel has a convenient location near the JR station and tram, making transportation easy. The service is highlighted by the friendly and communicative staff, providing a pleasant experience overall.
Rooms
7.0
The rooms were quite small and very bright, which made it a bit difficult to sleep.
Service
9.0
The staff are very kind, able to speak communicable English, and always maintain a nice attitude.
Location
8.0
The hotel is very close to the JR station and tram, offering easy access to transportation options.
Dining
7.0
The dining experience was quite okay, with delicious meals, but could offer a bigger range for Western palates.
Facilities
8.0
The hotel provides good facilities, with amenities like hand-pulled noodles and a laundromat for added convenience.
Scott
United Kingdom,
September
2023
8.0/10
The hotel is conveniently located near a tram stop and not far from Hakodate Station, making it easy to explore the area. The service was outstanding with friendly and helpful staff who even assisted with vegetarian meal options. While the dining was satisfactory, offering decent options, there could be more variety for Western tastes. The rooms, albeit on the smaller side typical of Japanese hotels, were clean and well-maintained. Overall, a good value stay with a great location for sightseeing.
Rooms
8.0
The rooms, though small like other hotels in Japan, were clean and well-maintained.
Service
9.0
The staff was very friendly and helpful, especially with meal requests and English communication.
Location
9.0
The hotel's location near the tram stop and Hakodate Station is excellent for exploring the area.
Dining
7.0
The dining experience was decent but could offer more variety for Western palates.
Facilities
7.0
The hotel offers satisfactory facilities for a comfortable stay.
Neil
United States,
September
2023
7.6/10
The hotel is situated conveniently near the city railway station and tram stop, making it a great choice for transportation access. The rooms were bright but a bit small, although suitable for our needs. The service from the staff was incredibly friendly and helpful. The dining options were a bit bland, and there could have been more variety for the western palate. Overall, the hotel offers a good value for money stay.
Rooms
7.0
The rooms on the last floor were very bright, which made it a bit difficult to sleep, but they were adequate for us.
Service
9.0
The staff were very nice, friendly, and always had a nice smile. Their friendly and efficient service enhanced our stay.
Location
9.0
The location was excellent for reaching Hakodate Station, the morning market, and other attractions, with convenient access to tram and bus stops right outside the hotel.
Dining
6.0
The dining experience was a little bland, lacking in variety for the western palate.
Facilities
7.0
The hotel offers basic facilities, though it could improve its dining options.
Pauline
United Kingdom,
August
2023
8.2/10
I found the hotel to be conveniently located near a tram stop and not far from Hakodate Station, making it easy to get around. The rooms, although on the last floor and clean, were not particularly outstanding but served their purpose well. The service was welcoming and efficient, with friendly and helpful staff. The dining experience was quite okay and delicious, though it could have offered a bigger range for the western palate. Overall, it was a good value for the price.
Rooms
7.0
The room on the last floor was clean and did its job well, though not exceptional.
Service
9.0
The staff were very friendly and helpful, making my stay pleasant.
Location
9.0
The hotel is in a great location, just 5 minutes from the station with tram and bus stops outside the door.
Dining
8.0
The dining was quite ok and delicious, but could expand its offerings for the western palate.
Facilities
8.0
Overall, the facilities met my needs and were satisfactory during my stay.
Friendly staff
Limited room amenities
Peter
United Kingdom,
August
2023
7.8/10
The hotel offers small but decent size and clean rooms, ideal for short stays despite the lack of air conditioning or the ability to open windows. The service was exceptional, with the staff going out of their way to recommend great dining options nearby. The location is excellent, within walking distance to Hakodate Station and other attractions. Dining options are simple but delicious, especially during breakfast. The facilities are adequate for a comfortable stay.
Rooms
7.0
The rooms are quite small but clean.
Service
9.0
The staff provided excellent service, directing us to a great sushi restaurant exactly as we wanted.
Location
8.0
The hotel is conveniently located near Hakodate Station, making it easy to access various attractions.
Dining
7.0
The dining options are simple with a limited spread but still quite delicious.
Facilities
8.0
The facilities provided are suitable for a pleasant stay.
Anthony
United Kingdom,
August
2023
7.4/10
The hotel is conveniently located near Hakodate Station and various attractions, with friendly service and satisfactory dining options. However, the rooms are smaller than typical Japanese hotels and may have connectivity issues with the WiFi.
Rooms
7.0
The rooms, although small like other Japan hotels, felt a bit stale and were far from the WiFi router.
Service
9.0
The staff was friendly and efficient, even bringing a router to our room for better connectivity.
Location
8.0
The hotel is right in front of Hakodate Station, making it easy to access various transportation options and attractions.
Dining
6.0
The dining experience was average, with satisfactory options available for a decent period.
Facilities
7.0
The hotel facilities were all right, and I particularly liked the laundry facility.
convenient location
small rooms
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